Q1. Can my cats share a run?
Cats can share a run, so long as they get on and obviously they need to be same "family" members, this is a licensing condition of boarding catteries.Q2. Do my cats have contact with other cats?
However, if we feel one of the cats is being "bullied", we may then separate them accordingly, for animal welfare/husbandry reasons.
No contact is allowed between cats from different "families", not surprisingly, this is a licensing condition of boarding catteries.Q3. What are the opening times?
14:30-18:30, closed Sundays, Christmas, New Year & Bank Holidays for arrivals and departures. We hope you appreciate that looking after your cat is a 24/7 commitment,Q4. Can we come and view the boarding cattery?
so after our opening hours we like to keep the majority of Sundays and Bank Holidays for our family, as otherwise we are open to the public all year round.
Yes, we would recommend you come and visit and make sure you're happy with us and our facilities, but you don't have to and not everyone does,Q5. I feel terrible about leaving my cat at a boarding cattery?
or either has the time, particularly for last minute bookings, when available time beforehand can be limited.
Your cat is in good hands and will be cared for very well. To help you, we are happy for you to contact us while away either by telepone/mobile or email. It is true to sayQ6. What if my cat is taken ill whilst staying with you?
that cats can take time to settle in, this is not uncommon and it can range from virtually no time at all, to several days. Also in terms of cat personalities,
you get both ends of the spectrum in terms of either "fighting their corner", or simply being more accepting of the situation, sometimes a mixture. We have cats who never
let their guard down and yet have been coming here since we opended but in actuality they're happy enough, it is just how they deal with the situation before them and then there's
those cats that do just settle in and get on with it, we have dealt and will deal with them all.
Whilst your cat(s) are at our boarding cattery, they are covered for veterinary care, Also, all cats are checked daily, paying attention to appetite,Q7. My cat is on medication?
amount of water that is drunk, toilet habits and general behaviour, this allows us to assess situatons/trends quickly and take any appropriate action necessary.
Therefore, if you have any specific medical concerns or history relating to your cat(s), it is important that you tell us about it, so that we can note it on your cat(s)
booking record accordingly. We will also ensure your cat sees your own vet immediately should your cat shows signs of being unwell.
If your cat is on daily medication, we are happy to administer this medication - this includes insulin injections, so long as your cat is reasonably happy to receive it/them.Q8. My cat is diabetic can you still board him/her?
However, we reserve the right to apply a small fee for administering medications that are, or prove to be either very time consuming and/or by their very nature are difficult to administer.
The nature of any medication needs to be discussed at the time of the booking. Other medications we have regularly administered include, but are not limited to,
Felimazole tablets, given to control hyperthyroidism
Metacam to provide pain relief
Fortekor for kidney disease.
Yes - Martlets Cattery will administer insulin injections provided that your cat's levels are under control and have done for many cats over the years.Q9. Can I bring my own cats special diet?
However, Martlets Cattery takes no responsibility for health issues arising from insulin injections. We will however ensure your cat sees your own vet immediately,
should your cat shows signs of being unwell.
Bringing the diet your cat is completely happy with is fine with us, we can also supplement and/or augment yours too,Q10. My cat has never been to a boarding cattery before?
as in our experience they can change their dietary "likes" sometimes whilst here.
Perscription diet's can also be catered for. However, we reserve the right to charge an extra fee
to cover the cost of the perscription diet, should we need to buy it in.
Kittens and younger cats are usually very quick to adapt to the environment here. Some older cats that have never been to a cattery may take a little longer and we do our bestQ11. Are there any age restrictions for my cats?
to help them settle in, but time to adjust is what is really needed here. Some cats will almost always keep themeselves to themselves, this is fine, as we always take our queue from them,
you have to! We have many cats who stem from rescue homes, despite understandable concerns from owners, about returning their cats to captivity, actually these cats are very often some of
the first to realise that they're actually in a caring, safe and sound environment, maybe they remember being caged, well fed and looked after, rather than some of their prior experiences of abuse.
However your cat reacts, it is the surety of them still being around on you returning from your holiday which is the bottom line of what you're really buying into with
a boarding cattery such as Martlets Cattery.
No, not really, if the cats are old enough to be owned/innoculated, then they're old enough to stay with us! Getting cats used to staying away when they're young makesQ12. My cat is a very fussy eater?
it a lot easier in the years to come too - kittens adapt really quickly actually. Conversely, we have had cats stay as old as 22 yrs - although they tend to not go into
their outside run very much and more often stay inside, kittens often likewise play in their outside run.
We cater for most diets, however we can't cater for absolutely everything, letQ13. I am concerned about the space available for my cats?
us know your requirements if obscure and we can talk it through.
Firstly, all licensed catteries have to comply with the annual licensing/animalQ14. My cat is very old and/or shy
husbandry requirements. Secondly, particularly in surroundings cats are not
fully used to, almost without exception, cats will tend to find a small corner to
adopt - if it were a strange house instead of a boarding cattery, they would probably
be located under a bed or a sofa! In any case cats sleep around 16 hours a day and so
usually just curl up, particularly if unsure of their position. We feel that satisfying
yourself with the people and the cats environment is probably more relevant as is security,
as distinct from petsitters or neighbours, who with the best will in the world,
may not see the cat(s) for days at a time if they have outside access, as the cat may be outside
on its' own vacation for extended periods of time.
We are very used to cats of all ages. We would however advocate older cats use
the internal only run, as some with failing sight, hearing and weaker back
legs can find it difficult to get back inside. Many older cats merely only move to
eat, use the facilities and then return to their bed - great life ain't it!?!
Kittens and younger cats are usually very quick to adapt to the environment
here. Some older cats that have never been to a cattery may take a little
longer and we do our best to help them settle in, but time to adjust is what is
really needed here. Some cats will almost always keep themeselves to
themselves, this is fine, as we always take our queue from them, you have to!
We have many cats who stem from rescue homes, despite understandable
concerns from owners, about returning their cats to captivity, actually these
cats are very often some of the first to realise that they're actually in a caring,
safe and sound environment, maybe they remember being caged, well fed and
looked after, rather than some of their prior experiences of abuse. However
your cat reacts, it is the surety of them still being around on you returning
from your holiday which is the bottom line of what you're really buying into with
a boarding cattery such as Martlets Cattery.
Certainly, although apart from kittens, when not actively being played with,
grown cats don't really ever seem to make much use of them whilst here,
Some sleeping materials not freshly laundered and so smelling of home
though, is well worth thinking about bringing however. We do provide cat
clean vet bedding as the norm.
Many of the answers in this faq part address this question, however most cats,
particularly if not used to going to a cattery, tend not to move around very
much and just find and nestle into a corner and this tends to be exacerbated
for short stays - where time to settle is limited. Slightly nervous cats observe
and take stock in a way that only cats can and that cat owners are only really
equipped to imagine..!! Many cats don't eat much for 24 hours, sometimes less,
sometimes more, also, as before, short stays tend to precipitate this kind of
behaviour, as they're just not really sure what's going on. The general proximity
to numerous other cats sounds, smells and visually may well be unsettling too
to start with, rather like taking a cat to the vet - where they just stay still in
their carriers and "observe". However it is true to say that many also seem to
enjoy "Cat Watch". Youngers cats, particularly those that have been used to
catteries from an early age however, are generally very versatile and all cats
ultimately manage and adapt just fine, it's just level and degree. Sometimes a
cat will ignore its' owner on their return, or even go outside and be reluctant to
return to the carrier box, by no means is this abnormal, neither will it happen
every time. It may take a while for your cats' behaviour to return to normal
once home again, as it is by then back in another almost alien/different
sounding, smelling environment. It may well be that your cat fusses you once
back home and makes a point of sitting on your lap and seeks re-assurance
and then purrs more loudly than you are able to previously remember it ever
having done before - all these things can happen and they are typical
behaviours - they aren't bad news! :)
Our chalets are cleaned, disinfected and sprayed with a feline friendly virucide
prior to your cats arrival and then freshened daily. Litter trays are cleaned
morning and evening and/or as soon as they become soiled if we in the cattery
at the time.
Cat behaviour varies, but before they even get home, we have seen it all!
Sometimes a cat will not want to be put back in its' carrier
at the back of the chalet, but not necessarily always. This however is not
because it doesn't want to see you or 'has the hump', neither is it because it
has had an absolutely brilliant time here, although clearly it will have had!! It is
because they can be aware that cat-carriers equate to change and this may
well mean 'the Vets', which usually equates to sharp and or memorable things
being done to them!! Of course, they may also not like the travelling
experience, which is also understandable. Once they are home, we have had
reports of cat's typically just giving you more of a range of given behaviour
patterns, but also, after a few moments, they may not necessarily be any
different from normal:
Totally ignoring you
Not eating at all
Eating like there is no tomorrow
Being totally as normal as though nothing has happened
Eventually however, normality will be resumed, so there is no real cause for
concern, try and enjoy the moment, as it won't last long!